IMPORTANT: We advise you to follow the next steps ONLY if you have made a successful backup of your map. Tick Map, Postcode and Speed Cameras and then press on the "Copy to Computer" button Open the Home software, go to page 2 and press on the "Manage My Device" (Go, ONE, XL) button. Connect your device to the computer and turn it on Charge your unit for at least two hours (preferably via the home charger) If you haven't already done so, please download and install the latest version of TomTom HOME from. I would request you to format your TomTom device and check if it resolves the issue. It details backing up, formatting and reinstalling. I then had the following from Tom Tom Support, which again didn't work, but might be of use to someone.
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